Photo Library permission was denied
If Photo Transfer App opens with an empty photo grid or a "no access" warning, the app doesn't have permission to read your photo library. You can re-grant it in your device's system settings.
iPhone or iPad
- Open Settings on your phone.
- Scroll down and tap Photo Transfer App.
- Tap Photos.
- Choose Full Access (recommended — lets the app see your whole library) or Limited Access (you pick a specific subset of photos).
Alternatively: Settings → Privacy & Security → Photos → Photo Transfer App.
Android
- Open Settings on your phone.
- Tap Apps → Photo Transfer App.
- Tap Permissions.
- Tap Photos and videos (or "Files and media", depending on Android version).
- Choose Allow access to all photos and videos.
On newer Android versions (13+), you can grant access to Selected photos and videos only — same idea as iOS Limited Access. Photo Transfer App works fine with selected access; it just sees a smaller library.
About Limited / Selected Access
If you choose limited access on either OS, Photo Transfer App only sees the photos you specifically picked. You can change which photos at any time:
- iOS: Settings → Photo Transfer App → Photos → Edit Selected Photos.
- Android: re-open the photo picker the next time the app prompts.